Jun 30, 2019 | Account Management, Announcements, Client Services, MedBen Employees
To enhance our client services, MedBen has made two important changes. Our Group Service Representatives (GSRs) will now be called Account Representatives, and we’ve created a new position called Account Manager. We’d like to recognize five former GSRs who have been...
Jun 29, 2019 | Claims Management, Client Feedback, Client Services, ISO, MedBen Employees, Quality
MedBen takes to heart the mission of being “the benefits partner that employers prefer.” That’s why we regularly send Client Satisfaction Surveys to our clients, asking for honest feedback about their experience with services provided. These surveys are studied and...
Jun 27, 2019 | Mental Health, Preventive Care, Primary Care, Wellness
Alzheimer’s disease attacks brain cells, affecting mood and memory loss, primarily in those over the age of 65. As the United States’ population grows older, so too does the prevalence of Alzheimer’s: 5.8 million Americans currently have the disease, and that number...
Jun 16, 2019 | Announcements, Reporting
MedBen has now made accessing your plan performance easier than ever. The moment you log in, our easy-to-navigate executive dashboard puts practical information front and center. The dashboard offers a dollar-and-cents snapshot of your recent medical and pharmacy...
Jun 16, 2019 | Privacy, Security
Two high-profile health care companies recently reported data breaches that put the security of personal medical information at risk. Such incidents are all too common these days… and demonstrate why MedBen maintains a multi-tiered approach to protecting client...
