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Following Successful Audit, MedBen Recommended for ISO Recertification

07/16/17

  10:01:00 pm, by MedBen5   , 331 words,  
Categories: Announcements, News, ISO

Following Successful Audit, MedBen Recommended for ISO Recertification

ISO 9001 Certified

MedBen has successfully completed its latest re-assessment audit of its ISO 9001 procedures and has been recommended for recertification, according to the company’s Chairman and CEO Doug Freeman.

In its written recommendation, auditors from SAI Global stated that MedBen's performance demonstrates "an overall well run, constantly evolving system" with regular input from top management. The audit report also says the company has "an effective process for the continual improvement of the management system" ‒ something Freeman says is crucial to client satisfaction and long-term success.

"Having improvement processes in place enables MedBen to move forward with a clear direction for our future, while making sure that customer needs are always being met," Freeman said. "These re-assessment audits serve as a way to confirm that we're maintaining quality, and help us to integrate new approaches that further benefit our clients."

MedBen first achieved ISO Certification in 2005, and has been recertified every three years since then. To earn recertification, the company must undergo an extensive, multi-day re-assessment audit that reviews every detail of its documented ISO standards.
Following the successful re-assessment, MedBen was awarded ISO9001:2015 Certification. The 2015 standard places a greater emphasis on risk management and organizational knowledge than earlier certification standards.

Freeman noted that having proven processes in place benefits MedBen as well as its clients. "ISO Certification demonstrates that we put our customer first, but it also give our employees the security that processes have been tested and documented, which enable them to perform their job successfully," he said.

ISO 9001 is a general quality management system standard that consists of principles that help ensure standardized levels of quality are applied throughout an organization. With the implementation of a quality management system using ISO 9001, a company can implement a process for continual improvement, as well as reduce inefficiencies and waste, thereby experiencing a significant cost savings, while maintaining a focus on client satisfaction.

SAI Global provides organizations around the world with information services and solutions for managing risk, achieving compliance and driving business improvement.

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