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Holiday Hours and Year-end Reminders

12/18/16

  11:05:00 pm, by MedBen5   , 290 words,  
Categories: Announcements, Wellness, Consumer-driven Health Plans, Online Services

Holiday Hours and Year-end Reminders

winter window

The MedBen team wishes you and yours a happy holiday season!

Our home office will be open regular hours (8:00 a.m. to 5:00 p.m. EST, with customer service available until 6:30 p.m. EST) on Friday, December 23. We will be closed on Monday, December 26 and will reopen at 8:00 a.m. EST on Tuesday, December 27.

MedBen will also observe regular office hours on Friday, December 30. We'll be closed on Monday, January 2, 2017 and reopen at 8:00 a.m. EST on Tuesday, January 3.

A few year-end reminders:

When we're closed, take advantage of MedBen online services. Plan members and plan administrators alike can visit the MedBen Access site 24/7 to view claims and benefits information and perform many other client services. MedBen.com also offers a variety of useful features, including downloadable forms and applications, provider directory links, and 2017 prescription formularies.

Remember the FSA "use it or lose it" rule. If your health plan offers a flexible spending account (FSA) option that requires remaining funds to be used by December 31, remind plan members that they can view a list of IRS-eligible expenses at MedBen.com should they need to make last-minute purchases. The site also offers FSA reimbursement requests and substantiation forms, as well as similar documents for health reimbursement arrangement (HRA) members.

FSA and HRA members can check their current balances through MedBen Access by selecting the “FSA/HRA Online Inquiry” under the “My Plan” section.

Check your wellness compliance. As a year comes to a close, it's a good time to double-check if you've up to date on recommended wellness exams and screenings. For MedBen WellLiving members, MedBen Access features an easy-to-use page that displays current wellness compliance status. If you're overdue for a checkup, please schedule it soon!

Once again, enjoy the holidays, be safe... and have a healthy and prosperous 2017!

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