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MedBen Closed For Holiday, But Online Services Available

09/02/11

  05:58:45 pm, by MedBen5   , 248 words,  
Categories: Announcements, Health Plan Management

MedBen Closed For Holiday, But Online Services Available

MedBen’s home office will be closed on Monday, September 5 to observe the Labor Day holiday. We will reopen at 8:00 a.m. Tuesday, September 6.

Just a reminder that even when we’re closed, you can still get online customer service 24/7 through MedBen Access! To check on benefit coverage and the status of any pending claims, simply go to www.medben.com and select “Online Client Services". On the left sidebar, click on “MedBen Access". For those who use Pharmacy Data Management (PDM) as their pharmacy benefits manager, you can check on prescription claims and find lower cost drug options through MedBen Access by clicking on the “Rx” button located in the “My Claims” section of this website.

If you’re a MedBen Flexible Spending Account (FSA) or Health Reimbursement Arrangement (HRA) participant in addition to having other coverage, you also can use MedBen Access to see your FSA/HRA balances, claims submissions and payments. When you log in to MedBen Access, you’ll find an “FSA/HRA Online Inquiry” option (visible only to groups offering MedBen FSAs/HRAs) under the “My Plan” section located on the left sidebar. By selecting this option, users are automatically taken to the MedBen FSA/HRA Online System.

Plan members who still wish to log in directly to the MedBen FSA/HRA Online System can do so by going to the Online Client Services area of medben.com and selecting “FSA/HRA Employee Online System". Login requires a separate User ID and PIN.

Have a good holiday!

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