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MedBen Closed Labor Day, But Online Services Ready To Help

08/30/13

  03:41:21 pm, by MedBen5   , 268 words,  
Categories: Announcements, Prescription, Health Plan Management

MedBen Closed Labor Day, But Online Services Ready To Help

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The staff of MedBen would like to wish you and your family a safe and relaxing Labor Day!

MedBen will be closed on Monday, September 2 and will reopen at 8:00 a.m. the following day. But even when we’re out of the office, our online customer services stay open around the clock.

MedBen Access: Plan members can use this site to check the status of a health claim, review benefit coverages, and more. To visit, simply visit MedBen.com and click on the MedBen Access link.

Rx Resources: This useful feature, available through MedBen Access to plan members who use PDMI as their pharmacy benefits manager, allows individuals to review personal prescription detail and benefit coverage, and compare lower cost alternatives. Click a plan member name under “My Rx Claims” on the MedBen Access sidebar to open.

FSA/HRA Online System: MedBen FSA and HRA members can use this site to review claim submissions, check payments issued, see total deposits posted to date and get answers to a variety of questions. In MedBen Access, select the “FSA/HRA Online Inquiry” option under the “My Plan” section on the sidebar. Alternately, you may log in directly to the site (using a separate User ID and PIN) by going to MedBen.com, clicking on the “Plan Members (Insureds)” button and selecting “FSA-HRA Account Information” from the “Online Services” drop-down menu.

Of course, the recently revamped MedBen.com itself offers a variety of resources, including links to additional online services, downloadable forms and network directories. Separate areas are available for employers, insureds and providers – just select the appropriate button to enter!

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