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MedBen Closed On July 4th, but MedBen Access Open 24/7

07/01/16

  07:53:00 pm, by MedBen5   , 208 words,  
Categories: Announcements, Prescription, Wellness, Consumer-driven Health Plans, Online Services, Client Services

MedBen Closed On July 4th, but MedBen Access Open 24/7

Happy Independence Day from MedBen!

In observance of the holiday, our home office will be closed on Monday, July 4 and reopen at 8:00 a.m. on Tuesday, July 5. Hopefully your day off is all about cookouts with friends & family and community fireworks... but should you need claims or benefits information, our online customer service center, MedBen Access, is open for business!

MedBen Access offers a number of useful management functions, such as ordering ID cards, monitoring claims activity and reviewing change of information requests. Plan members can check a claim's status, review Plan Document coverage and download forms, to name just a few of the 24/7 services available.

Additionally:

  • Most pharmacy plan members will find a "My Rx Claims" link on the left sidebar that allows them to review their prescription drug purchases, get medication information and compare brand name drug prices with generic and therapeutic alternatives;
  • Participants in an FSA or HRA can use MedBen Access to see their balances, claims submissions and payments by selecting the "FSA/HRA Online Inquiry" option under "My Plan"; and
  • MedBen WellLiving members can check their compliance with annual exams and cancer screening tests by selecting the MedBen WellLiving link under "My Plan."


The entire MedBen team wishes you a safe and relaxing 4th!

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