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MedBen Closing Early On October 5; Online Services Available

10/04/12

  05:04:43 pm, by MedBen5   , 248 words,  
Categories: Announcements

MedBen Closing Early On October 5; Online Services Available

On Friday, October 5, MedBen will be closing at 12:00 p.m. EST for a companywide recognition banquet. We will reopen on Monday, October 8 at 8:00 a.m. EST.

Although our customer service department will be closed early that day, you can still get answers to many of your questions online. Our MedBen Access website offers 24/7 claims and benefits information for your medical and dental plans. Simply go to www.medben.com, select “Online Client Services”, and click on “MedBen Access". For those who use Pharmacy Data Management (PDM) as their pharmacy benefits manager, you can check on prescription claims and find lower cost drug options through MedBen Access by clicking on your name under “My Rx Claims” in the sidebar menu.

If you’re a MedBen Flexible Spending Account (FSA) or Health Reimbursement Arrangement (HRA) participant in addition to having other coverage, you also can now use MedBen Access to see your FSA/HRA balances, claims submissions and payments. When you log in to MedBen Access, you’ll find an “FSA/HRA Online Inquiry” option (visible only to groups offering MedBen FSAs/HRAs) under the “My Plan” section located on the left sidebar. By selecting this option, users are automatically taken to the MedBen FSA/HRA Online System.

Plan members who wish to log in directly to the MedBen FSA/HRA Online System can do so by going to the Online Client Services area of medben.com and selecting “FSA/HRA Employee Online System". Login requires a separate User ID and PIN.

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