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MedBen Continues to Maintain ISO Standards, Latest Audit Finds

10/31/17

  08:52:00 pm, by MedBen5   , 271 words,  
Categories: Announcements, News, Quality, ISO

MedBen Continues to Maintain ISO Standards, Latest Audit Finds

ISO 9001 Certified

MedBen continues to maintain ISO 9001 standards, according to a recent audit of the company's management system by independent auditor SAI Global.

Following an onsite audit on October 4th of various internal functions and processes, the auditor reported that, "Based on the evidence verified and findings of this audit, the management system is being managed and utilized by all employees interviewed.”

"The recommendation from this audit is that your certification continues."

For this audit, SAI Global verified that MedBen's 2017 Quality Objectives, which include an ongoing commitment to improving customer satisfaction and reducing operating cost in key processes, continue to be addressed and fulfilled.

The auditor also praised a new MedBen document called the "Risk Matrix." Created to support a new ISO 9001:2015 requirement that Certified companies consider risk and opportunities in their management system, the matrix provides an easy way to access relevant company issues (i.e., product expansion, security risks) and confirm that they have been thoroughly examined prior to implementation.

"MedBen has always identified risks and opportunities in the course of doing business, and always worked on mitigating risk," noted MedBen Chairman & CEO Doug Freeman. "The matrix is a simple demonstration method that we can use to review and document consideration of those risks and opportunities."

Back in June, SAI Global recommended MedBen for ISO 9001 recertification - the third such reassessment audit since we first earned certification in 2005. But between the triannual recertifications, MedBen also undergoes twice-yearly surveillance audits to ensure that quality standards continue to be met at all times.

SAI Global provides organizations around the world with information services and solutions for managing risk, achieving compliance and driving business improvement.

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