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MedBen’s Closed On Thanksgiving, But Online Help Is Available 24/7


MedBen’s Closed On Thanksgiving, But Online Help Is Available 24/7

horn of plenty

We’re quickly approaching the holiday season and opportunities to celebrate with family and friends. As we observe Thanksgiving Day, our offices will be closed on Thursday, November 26 and Friday, November 27. MedBen will reopen on Monday, November 30.

Remember, however, that just because we’re closed doesn’t mean we’re not available to help you! Through our online services, you can get needed materials and answers to questions any time of the day or night.

  • From the “Plan Sponsors” and “Plan Members” areas, you can view and download a variety of materials, including applications, prescription formularies, FSA/HRA reimbursement forms and provider network directories.
  • MedBen Access: Get detailed information about your health care coverage, such as specific plan benefits and claims status and history.
  • Rx Information: Available through MedBen Access (select the appropriate patient name under “My Rx Claims”), this useful site enables prescription plan members to check their Rx history, get detailed drug information and compare costs between brand-name medications and their generic equivalents.
  • FSA/HRA Online System: Available either through MedBen Access (select “FSA/HRA Online Inquiry”) or separately, this site enables FSA and HRA members to check account balances, recent claims and payments.
  • Wellness Compliance: Available through MedBen Access (select “MedBen WellLiving”), this page allows MedBen WellLiving program members to check their compliance with recommended exams and screenings, and see when to schedule upcoming visits.

And speaking of wellness, as many plan years end on December 31 – and incentives are often tied to completing these tests before year’s end – this is an opportune time for you to remind your employees that if they haven’t got their annual wellness exam, now’s the time to make an appointment!

Best wishes from everyone at MedBen for a safe and relaxing holiday!

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