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We're Closing Early This Friday, But Online Services Always Open

10/16/13

  05:07:49 pm, by MedBen5   , 244 words,  
Categories: Announcements, Prescription, Wellness, Health Plan Management

We're Closing Early This Friday, But Online Services Always Open

MedBen Access

On Friday, October 18, MedBen will be closing at 12:00 p.m. EST for a companywide recognition event. We will reopen at 8:00 a.m. EST on Monday, October 21.

Although our client service departments will be closed early that day, you can still get answers to many of your questions online:

  • MedBen Access offers around-the-clock claims and benefits information for your medical and dental plans. Simply go to www.medben.com and click on “MedBen Access".
  • For those who use Pharmacy Data Management (PDM) as their pharmacy benefits manager, you can check on prescription claims and find lower cost drug options through MedBen Access by clicking on your name under “My Rx Claims” in the sidebar menu.
  • Members of the MedBen Worksite Wellness (iHealth) program can double-check their compliance with recommended health screenings and checkups on MedBen Access by selecting the “iHealth Information” option under the “My Plan” section.
  • If you’re a MedBen Flexible Spending Account (FSA) or Health Reimbursement Arrangement (HRA) participant in addition to having other coverage, use MedBen Access to review your FSA/HRA activity. Select the “FSA/HRA Online Inquiry” under the “My Plan”.

Also keep in mind that MedBen.com offers resources frequently requested by customers, such as a list of FSA-eligible expenses and instructions for reading EOBs. We designed our recently revamped website to make these and other materials simpler to find – just select the “Plan Sponsors” or “Plan Members” button on the home page, depending on your specific needs.

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