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  09:33:00 pm, by MedBen5   , 41 words,  
Categories: Announcements, Online Services

The MedBen Blog Has Moved!

The MedBen Blog has a new address! If you’re looking for the latest MedBen news and benefits management information, you can now find us at And while you're there, we invite you to check out the totally revamped MedBen website!


  06:16:00 pm, by Abbie Brown   , 101 words,  
Categories: Announcements, MedBen Employees

MedBen Closing Early on September 13 to Recognize Employees

On Friday, September 13, MedBen will be closing at 12:30 p.m. EST for a company employee recognition event. We will reopen at 8:00 a.m. EST on Monday, September 16.

Remember that even when live service representatives aren’t available, many of your claims and benefits-related questions (including those pertaining to prescription plans, FSAs and HRAs) can be answered anytime, anywhere through our online portal, MedBen Access.

Also keep in mind that offers resources frequently requested by customers, such as a list of FSA-eligible expenses and instructions for reading EOBs. Just select the “Employers” or ” Members” button on the home page, depending on your specific needs.
  06:04:00 pm, by Abbie Brown   , 204 words,  
Categories: Prescription, MedBen Rx, MedBen Rx Advocate, MedBen Rx Alliance

MedBen Ahead of Pharmacy Costs

An article released by Health Payer Intelligence focuses on the concern that employers have about the rising cost of health care. More specifically, the article states that with 85 percent of employers surveyed, pharmacy pricing was their predominant concern going into 2020. As a result, employers are open to exploring new methods of cost control.

MedBen clients are already ahead of the game when it comes to pharmaceutical savings strategies. With MedBen Rx Advocate and MedBen Rx Alliance, they were able to realize an average savings of 11.3% in 2018, compared to the traditional PBM pricing models.

MedBen Rx Advocate has a proprietary approach that clearly defines pharmaceutical costs for our clients. With MedBen Rx Advocate, there are no more frustrating and confusing formulas on how your discount was developed, or questions on who is profiting off of your drug costs. We even give all rebates back to our clients, further cushioning the cost of prescriptions.

MedBen Rx Alliance is a program for hospitals and other certain qualified entities that can deliver even deeper savings.

For more information on how one of our pharmacy solutions can have you worrying less about prescription prices, visit us at or call Vice President of Sales and Marketing, Brian Fargus at 1-888-627-8683.


Have an FSA or HRA Account? Remember to Submit Reimbursement Requests

Hard as it may be to believe, 2019 is two-thirds of the way over, and the holiday season will be here before we know it.  Before things get too busy, now would be a good time to double-check your recent health care expenditures and see if you have any payments that need to be submitted for FSA or HRA reimbursement.

 Current IRS guidelines state that only $500 of the pre-taxed money in a Health FSA account can be carried over into the next year, so failure to request reimbursements could end up costing you money. (FSA and HRA account balance carryover features vary from plan to plan so be sure to ask your employer the specifics of your plan.)  You can download FSA or HRA reimbursement forms (including debit card substantiation requests) at

 To receive reimbursement, you’ll need to provide supporting documentation, such as an Explanation of Benefits (EOB) statement, a bill or receipt from a doctor, or a prescription receipt from a pharmacy. If you need an EOB, you can print a copy by visiting MedBen Access. The site is also useful if you need to check your current FSA or HRA balance.

 FSA plan members have until March 31, 2020 to request reimbursement for 2019 claims, so there’s no need to panic… but it’s a good idea to do it sooner rather than later in case additional information is needed. (FSA and HRA account run-out provisions vary from plan to plan so be sure to ask your employer the specifics of your plan.) Clients with questions regarding their FSAs or HRAs may call MedBen Customer Service at 800-297-1829.


  05:43:00 pm, by Abbie Brown   , 205 words,  
Categories: Wellness, Cholesterol, MedBen WellLiving, Account Management

Statin Research Shows Value of Doctor-Patient Interactions

A recent study shows that women are less likely than men to take statins, a medication commonly used to lower cholesterol, which reduces the risk of heart disease and stroke. The study states that “Women and men had different beliefs about the role of statins… Women were more likely to worry about having a heart attack or stroke – yet less likely to believe that having high cholesterol could contribute to one.”

According to the Mayo Clinic, statins can help to prevent the onset of heart attacks and stroke, much like exercise and diet. The study attributes the misconception to physicians, who need to further educate patients about the use of the medication. But patients need to be proactive about their concerns as well.

As part of MedBen WellLiving, cholesterol screenings are recommended every five years from a family physician. As with all chronic conditions, early detection is best… but cholesterol screenings are especially important as high cholesterol has no symptoms. A simple blood test can check cholesterol levels.

If your health plan has implemented MedBen WellLiving and you would like to check your compliance status for recommended screenings, or to find when you are next due for tests, you can do so visiting MedBen Access.


  05:35:00 pm, by MedBen5   , 384 words,  
Categories: Wellness, Preventive care

Don’t Tempt Fate – Get a Flu Shot This Season!

flu shot

The latest flu season lasted well into Spring, making it the longest in a decade... and it came on the heels of one of the deadliest. According to the Centers for Disease Control and Prevention (CDC), 2017-18 was the most severe flu season in nearly 40 years, taking the lives of over 80,000 people.

With another season right around the corner, it’s not a good idea to take chances with the influenza virus. A typical flu can cause fever, weakness, extreme fatigue, headache, sore throat, and runny nose, in addition to more dangerous symptoms.

Since the strains mutate, flu season can be unpredictable, making it important to get vaccinated each year. It’s not too late once the season has begun, but it’s most effective in earlier months like September or October. The vaccine can take two to three weeks to have full effect.

If you have not yet scheduled a wellness exam with your family doctor this year, it would be a great opportunity to take care of your checkup and flu shot at the same time. Alternately, many businesses offer on-site vaccination clinics, so it won’t take you away from work.

While it’s possible to experience a low-grade fever or temporary soreness from the shot, these side effects are minor compared to the flu’s complications. The CDC recommends that everyone age 6 months or more (including pregnant women) should get a flu vaccine every year... so please don’t put it off!

Full story »


  12:44:00 pm, by MedBen5   , 174 words,  
Categories: Wellness, Cancer, Research, Preventive care, Primary care

Lifestyle Impacts Colorectal Cancer Risk


A recent American Cancer Society study revealed that there are more colorectal cancers being found in young adults. As stated in an Advisory Board article, “[R]esearchers have yet to determine the cause of the uptick in colorectal cancer cases among younger adults, but it could be partly due to lifestyle choices. For instance, obesity, sedentary lifestyles, and diets low in fiber all are linked to colorectal cancer, as well as conditions such as chronic inflammation and Type 2 diabetes.”

One of the five recommended screenings that MedBen WellLiving puts emphasis on is a colonoscopy. Although MedBen will continue to recommend the screening for adults age 50 or older, with a consistency of every 10 years, does not mean that they younger generation should sit idle.

Having conversations with your primary care physician regarding any concerns you may be having or about your family history is a good place to start, but you may also find it beneficial to open the dialog to healthy lifestyle choices, adequate exercise, and what a healthy diet would look like for you.


  12:42:00 pm, by MedBen5   , 144 words,  
Categories: Prescription, Cost savings, MedBen Rx Alliance

Low Drug Prices & Qualified Employers Unite with MedBen Rx Alliance


It makes sense that qualified hospitals can purchase drugs at prices lower than even the largest retail chain. But what if we told you that you may be eligible to reap the benefits of this as well?

If you’re a hospital, local school system, university or other qualified organization, you may be able to access the lowest possible prescription prices available. With the MedBen Rx Alliance program, you save both your pharmacy plan and your members money!

MedBen Rx Alliance is different than other pharmacy programs, but we take care of all the details. This way you can stay focused on what truly matters to you: your business.

If you’re interested in giving MedBen Rx Alliance the opportunity to show you how 80+ years of experience in prescription and medical benefits management could help you, call Vice President of Sales & Marketing at 888-627-8683 or


  10:32:00 pm, by MedBen5   , 111 words,  
Categories: Announcements, News, MedBen Employees, MedBen Access

We're Closed Labor Day, But Help is Always Available Online

flag in hand

Labor Day means that schools are starting and summer is coming to an end. As in past years, MedBen will be closed on Monday, September 2 in observance of the holiday. However, that doesn’t mean you won’t have access to useful resources!

We invite you to take advantage of the variety of online customer services available online at MedBen Access. Through this portal, you can view your plan document, EOBs and pending claims, research drug costs, and check the balances of your FSA/HRA accounts. Just visit and press “MedBen Access.”

MedBen will reopen for business on Tuesday, September 3, at 8:00AM EST.

Happy Labor Day from all of us here at MedBen!


  11:59:00 am, by MedBen5   , 181 words,  
Categories: News, Wellness

Mosquitoes: Small Bug, Big Problems


Mosquitoes have buzzed their way onto national news headlines recently as mosquito-borne illnesses present themselves in human occupants. The pesky insects carry a multitude of diseases, including La Crosse Encephalitis, Eastern Equine Encephalitis, Zika virus, and the most common, West Nile virus.

The best way to protect yourself this season is to prevent bites in the first place. For most species of mosquito in the United States, their activity peaks during the dusk hours beginning in the summer and lasting well into the fall. Therefore, the correct use of insect repellent containing DEET or Picaridin during this time is recommended. Other means of protection include wearing long sleeves and pants, planting mosquito-repelling plants (lavender and basil, to name a few) around your home, and getting rid of any standing water.

If bitten, most people infected with a virus do not have symptoms, or have only mild signs like fever, headache, nausea, and vomiting. However, some viruses can be much more serious. Always seek guidance from your family physician or other medical professional if you suspect symptoms are from a bug bite.


  10:12:00 pm, by MedBen5   , 142 words,  
Categories: Compliance, Coordination of benefits

Demystifying Coordination of Benefits


MedBen Customer Service Representatives are frequently asked questions about coordination of benefits from employees who have multiple health plans. To provide some clarity to this somewhat tricky topic, we’ve put together Demystifying Coordination of Benefits for your employees to use as a quick resource.

This document is broken into two parts. Part One explains coordination of benefits as it relates to employer-based coverage and what information may be needed in order to determine primary and secondary plans. Part Two explains coordination of benefits as it relates to non-employer-based coverage such as Medicaid, Medicare and other government programs.

Please feel free to distribute this document and keep a copy for your own reference. As always, MedBen Customer Service and Account Representatives are available to answer any additional questions you or your employees may have. Just have employees call our Customer Service Department at 800-686-8425.


  12:20:00 pm, by MedBen5   , 165 words,  
Categories: Wellness, Dental, Third party administration, Self-funding

Staying Competitive in A Tight Labor Market

construction worker

With the unemployment rate at historic lows, it’s understandable that employers are searching for a competitive edge when recruiting new employees – and a comprehensive health benefits package may be the answer.

Unlike fully insured plans that dictate coverage, self-funding offers employers the freedom to create a benefits package that keeps them within their budget, but also tailor the plan to appeal to prospective and current employees alike. Adding a wellness program like MedBen WellLiving and ancillary dental benefits like MedBen PreceDent can also help to attract the best job candidates.

But good benefits are only half the battle… you also need the right third party administrator (TPA) to serve as your benefits advocate. With over 80 years of benefits management experience, MedBen’s expertise helped clients realize an average claim cost trend of just 0.4% per employee in 2018.

With a variety of product offerings and a dedication to client service, MedBen just could be the competitive edge you’re looking for. For more information, contact our Marketing Department at 888-623-2365.


  03:51:00 pm, by MedBen5   , 300 words,  
Categories: Announcements, Compliance, Affordable Care Act

Employers Subject to ACA Non-Discrimination Provisions Should Update Information

Health and Human Services logo

In 2016, the Department of Health and Human Services (HHS) released the final regulations on the Affordable Care Act’s (ACA’s) non-discrimination provisions, also referred to as Section 1557. At that time, MedBen brought these new provisions to your attention and asked you to determine whether or not your organization was subject to them.

One of the requirements of Section 1557 was to appoint a Civil Rights Coordinator and define the steps an employee should take if they felt they had been discriminated against. When advised, MedBen readily assisted in preparation of a Non-Discrimination Notice to hand out to employees. Additionally, non-discrimination language was added into your Plan and Summary Plan Description (SPD), and an Addendum was created to distribute with your Summary of Benefits Clarification (SBC).

Now that a few years have passed, MedBen would like to make sure the information you originally provided us is still up to date. If any of the information in your current documents is outdated (i.e. phone numbers, emails, names, addresses), please inform your Account Management Team to ensure that any such updates are made to the applicable documents.

If you’re a client who is new to MedBen, or a client who is not sure if you’re subject to the ACA’s Non-Discrimination provisions, please be advised that a major determining factor is whether or not you receive money from HHS, including Medicare or Medicaid payments. If you do, you are most likely subject to the provisions.

Additional information on the criteria to determine if you are subject to these provisions and how to comply with them can be found at the HHS website. If you are still unsure if you are subject to Section 1557, we suggest you consult with your employment attorney or Accountant.

Please contact your Account Management team with any questions or concerns regarding Section 1557.


  12:11:00 pm, by MedBen5   , 184 words,  
Categories: Prescription, Cost savings, MedBen Rx Advocate, Rebates

MedBen Rx Advocate: No Inflation, No Discounts, No Gimmicks


If you’re tired of trying to figure out all of the confusing lingo and mathematics of the pharmaceutical world, MedBen Rx Advocate is for you. Our straightforward approach to pharmacy solutions has been proven to save clients money and the best part is, you only need to understand one term: Acquisition Cost Index (ACI).

ACI is the true average cost the pharmacy pays to acquire a specific drug on a particular day. MedBen Rx Advocate starts with this cost, adds in a set dispensing and vendor fee which is determined at the start of your contract year… and that’s all that you pay for a prescription. There are no confusing discounts, or disproportionate inflations, and we definitely do not retain any portion of your rebates – 100% goes back to your plan.

Through ACI, our clients were able to realize an average savings of 11.3% in 2018, compared to their previous pharmacy benefit manager (PBM) contracts.

For more information on how MedBen Rx Advocate can help your pharmacy plan or work in conjunction with your health plan, visit us online at or give us a call at 888-627-8683.


  05:05:00 pm, by MedBen5   , 152 words,  
Categories: Wellness, Preventive care

Down to the (Apple) Core


Apples are packed with antioxidants, dietary fiber and phytochemicals which help to promote good gut health, reduce inflammation, and even lessen the risk of some chronic conditions. But if you’re like most Americans, you are throwing away the best part.

A recent study revealed that the standard apple contains 100 million bacteria, but only roughly 10 percent lives within the flesh of the apple. The majority of the gut-healthy bacterial cells are found within the core of the apple, especially the seeds. In other words, when you get to the core, keep on eating!

Going a step further, the study also noted that “organic apples have an edge over the conventional ones, because they harbor a more diverse and balanced bacterial community — which could make them healthier and tastier than conventional apples.”

So the next time you’re at the market, grab an organic apple and enjoy the entire thing. Your gut will thank you.


2019 Client Report: Building Better Benefits Management

MedBen Client Report

“2019 marks the 30-year anniversary of Medical Benefits Administrators (MBA). The third party administrator began as a subsidiary… but has grown into our signature enterprise” states Kurt Harden, President and CEO of MedBen, in the 2019 Client Report.

Over those 30 years, MBA has learned the hidden obstacles self-funded employers face when trying to obtain good, competitive self-funded coverage. We followed the voice of the customer and built a different model designed for transparency and continual improvement.

In the 2019 Client Report, we showcase our claims management, pharmacy solutions, wellness programs and other self-funding services, all of which play a part in helping our clients stay below national cost trends. You will also find a “StatSummary” page that highlights in numbers how 2018 went. (Spoiler alert: It went well, with some significant client savings.)

We recently sent Client Reports to our self-funded client contacts and brokers. If you have not yet received one or would like to request additional reports – or if you're not a current customer and would like a copy – please contact Executive Assistant Sally Wood at And if you're interested in knowing more about the ways that MedBen can benefit your business, you're welcome to contact our Marketing Department at 888-627-8683.


  09:05:00 am, by MedBen5   , 224 words,  
Categories: Wellness, Specialty Care, MedBen WellLiving, Asthma

Good Health Habits Lower Risk of Asthma Attacks


Asthma is a chronic lung disease that inflames and narrows the airways in the lungs, leading to coughing, chest tightness and difficulty breathing. While the heat of summer creates humid air that can pose issues for many who suffer from asthma, fall and winter can be even more problematic as the return to indoor activities increases exposure to respiratory viruses.

If you suffer from asthma or are at risk for developing it, MedBen WellLiving can help. Our Specialty Care program connects a nurse with members that have asthma, coronary artery disease, diabetes, as well as other chronic conditions, and helps to coach them through any areas of concern or questions they may have. Of course, it is always recommended that members visit their family doctor as they can offer additional advice and prescribe medications.

Simple hygiene techniques will also aid those with asthma in reducing germ exposure and keeping attacks on the sidelines (and they’re good common sense for everyone else). Washing your hands with soap and water vigorously for at least 20 seconds, cover coughs and sneezes with a tissue, or if unavailable, your upper sleeve (not your hands), and avoid large populations that would otherwise increase your risk of infection.

Learn more about how MedBen WellLiving can help reduce the risk of asthma and other chronic conditions by contacting our Marketing Department at 888-627-8683.


  07:32:00 pm, by MedBen5   , 192 words,  
Categories: Announcements, MedBen Employees

Looking for a Career Opportunity? Grow with MedBen!

MedBen building

If you’re in the market for a reputable employer with competitive benefits and pay and have a desire to work in the health benefits industry, MedBen would love to hear from you! Over the last several years, our block of business has grown. Due to this and recent internal promotions and position changes, we have multiple employment opportunities available within the company.

Founded on the belief of internal growth and development, MedBen offers employees educational assistance, retirement plans, and even health club membership reimbursements. This is all in addition to a company wellness program where participating employees can earn additional paid time off, all while enhancing their physical and mental health.

Current job openings include multiple positions in our Client Services area. If one of these positions is not currently of interest to you, please fill out an application and tell us about what you would be interested in doing here at MedBen. As the company continues to evolve, we will keep your resume on file a year and will contact you if something becomes available in your area of interest. You can email your resume or address employment questions to

  10:45:00 am, by MedBen5   , 171 words,  
Categories: Reporting, Cost savings, MedBen Analytics

MedBen Analytics Offers Clients Actionable Reporting

MedBen has always been known to provide the best measurable and actionable plan data available. Our plan analysis reviews cost and usage trends and highlights opportunities to increase population health and reduce overall costs. In addition, we offer clients reporting at their fingertips via our MedBen Analytics online portal.

MedBen Analytics reporting platform

Launched earlier this year, MedBen Analytics improves on our previous reporting platform with greater accessibility and more user-friendly elements. We’ve kept what worked from before and added valuable new features, including:

  • A secure online executive dashboard that provides immediate access to plan data.
  • Benchmarking capabilities that allow you to instantly compare your plan performance against regional and national norms.
  • Customizable reports that can be auto generated on a scheduled basis.

We are confident that this new reporting package will enhance your reporting experience.

The MedBen Analytics reporting platform is offered at no additional cost to employers. If you’re a MedBen client, our Marketing Analyst Morgan Hardy is available to schedule a training session at your convenience. She can be reached at 800-423-3151 ext. 424.


  10:29:00 am, by MedBen5   , 178 words,  
Categories: Heart, Preventive care, Primary care, MedBen WellLiving, Aspirin

Aspirin’s Risks Can Outweigh its Rewards


“An aspirin a day keeps the doctor away” is not one-size-fits-all advice. In fact, a new Harvard study reveals that only people with history of heart disease, prior history of heart attack, or certain groups of healthy people between the ages of 40 to 70 should take a daily aspirin to ward off cardiovascular disease.

Regular aspirin use carries multiple risks, including bleeding in the stomach, small intestine and brain. There are better ways to combat cardiovascular disease risk: A healthy diet, adequate exercise, and probably the most important mechanism for combatting cardiovascular health, regular screenings through your family physician – a key element of the MedBen WellLiving Primary Prevention program.

According to the Mayo Clinic, high blood pressure and high cholesterol can damage your heart and blood vessels, but without testing for them, you probably won't know you have these conditions. Regular, consistent screenings with a family physician can help you monitor your numbers, notice changes and take action when necessary.

Find out more about how MedBen WellLiving can help your employees stay healthy by contacting our Marketing Department at 888-627-8683.

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